Shipping policy
Shipping Policy
Last Updated: May 2026
We aim to deliver your orders quickly and safely. By placing an order on our website, you agree to the following shipping terms.
1. Processing Time
Orders are usually processed within 1–3 working days after confirmation
Orders are not processed on weekends or public holidays
In case of high order volume, processing may take slightly longer
2. Delivery Time
Delivery time depends on your location
Estimated delivery time is 3–7 working days (major cities)
Remote areas may take 7–10 working days
Delivery delays may occur due to courier services, weather, or other unforeseen issues
3. Shipping Charges
Shipping charges (if applicable) will be clearly shown at checkout
Some promotions may include free shipping
4. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via SMS or email
You can use the tracking number to check your parcel status
5. Delivery Responsibility
We work with trusted courier services, but final delivery is handled by third-party companies
We are not responsible for delays caused by courier or local delivery issues
6. Wrong Address / Failed Delivery
Please ensure your shipping address is correct
We are not responsible for delays or loss due to incorrect address provided by the customer
If parcel returns due to incorrect address or failed delivery attempts, re-shipping charges may apply
7. Order Delays
In rare cases, delivery may be delayed due to:
High demand or stock issues
Courier delays
Weather or regional restrictions
Government or logistical issues
We appreciate your patience in such cases.
8. Contact Us
If you have any questions about shipping or your order status, please contact our support team via the contact page on our website.